Terms of Service

Acceptance of Terms

Welcome to cloud. By accessing or using cloud’s website and services (the “Site”), you agree to these Terms of Service and any posted policies referenced herein. If you do not agree, do not use the Site. These Terms govern purchases, browsing, memberships, private viewings, and any interaction with cloud’s curated limited-edition catalog, provenance and authentication services, visual storytelling, and appointment services.

Use of the Website

The Site is intended for adult collectors, luxury shoppers, interior designers, galleries, and investors seeking exclusive and authenticated artifacts. You represent that you are at least 18 years old and have authority to enter into these Terms. You agree to use the Site lawfully and only for its intended purpose: discovery, purchase, and appraisal of limited-edition luxury artifacts, booking private viewings, and related concierge services.

• Account: You are responsible for maintaining accurate account information and keeping your credentials secure.
• Purchases: All purchases are subject to stock availability, verification of provenance, and payment authorization. cloud reserves the right to refuse or cancel orders for any reason, including suspected fraud or error.
• Membership and Invitations: Memberships, drops, and early access may be subject to separate eligibility criteria and acceptance by cloud.

Intellectual Property

All content on the Site—images, text, design, product descriptions, and storytelling materials—is owned or licensed by cloud and protected by copyright, trademark, and other laws. You may view and download materials only for personal, non-commercial use related to evaluating or purchasing items. Any reproduction, distribution, modification, or creation of derivative works without cloud’s prior written consent is prohibited.

Disclaimers

cloud endeavors to provide accurate provenance, authentication, and item descriptions. However, items are sold “as described” with documented provenance when available; authenticity and condition statements reflect expert opinions and available documentation. cloud does not guarantee absolute value appreciation, investment returns, or future market conditions. The Site and services are provided “as is” and “as available.”

Limitation of Liability

To the fullest extent permitted by law, cloud and its officers, employees, agents, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, data, or goodwill arising from your use of the Site, purchases, shipment, authentication outcomes, or inability to access services. cloud’s aggregate liability for direct damages is limited to the purchase price of the specific item at issue or the fees paid for the affected service, whichever is lower.

Changes to Terms

cloud may modify these Terms at any time. Updated Terms will be posted on the Site with a revised effective date. Continued use of the Site after changes indicates acceptance of the updated Terms. Significant changes will be communicated where reasonably possible.

Governing Law

These Terms are governed by the laws of the jurisdiction in which cloud operates, without regard to conflict of law rules. Any dispute arising from or relating to these Terms or your use of the Site shall be resolved in the courts located in that jurisdiction, unless otherwise agreed in writing.

Contact

If you have questions, concerns, or requests regarding these Terms or cloud’s services, please contact us at wp-1360125b99ad@newebai.com. We will respond promptly to legitimate inquiries and will work in good faith to address disputes.